Responsible Gaming

At Khelaghore Responsible Gaming — Play Safe, Play Happy

Gaming is about fun, excitement, and entertainment — never a burden. Khelaghore wants you to always stay in control. Here you'll find everything you need: limit-setting tools, self-exclusion options, and full support.

18+
Age limit
24/7
Support Services
5
Protection Tools
48 Hours
Self-Exclusion Active

Your Protective Tools

Khelaghore provides multiple tools to help you stay in control at all times

💰
Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Effective Immediately
⏱️
Session Time Limit

Set a limit on how long you play in one session. You'll receive an automatic reminder when time is up. Taking breaks is part of healthy gaming.

Automatic Alerts
🧊
Cooling-Off Period

If you need to clear your head, you can temporarily suspend your account for anywhere between 1 day and 6 weeks. No betting or deposits will be possible during this time.

Temporary Break
🚪
Self-Exclusion

For a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

Long-Term Protection
📊
Activity History

View your betting history and win/loss records anytime. Analyze your own habits and make informed decisions when necessary.

Full Transparency
🛟
24/7 Support

If you have any concerns about your gaming, reach out to our specialist support team at any time. We're here to help, not to judge.

Always here for you
1

Our Commitment to Responsible Gaming

Welcome to khelaghore. We believe betting and gaming should be a form of entertainment — not a burden on your life. That's why responsible gaming on our platform isn't just a rule; it's at the heart of everything we do.

Trusted by thousands of users across Bangladesh, we are committed to ensuring that every player stays in control. The responsible gaming tools at Khelaghore are built with one goal in mind — giving you full control over when you play, how much you play, and when you stop.

Keep in Mind

Betting is not a guaranteed source of income. There is always a chance of losing. Only use money you can afford to lose — funds whose loss won't affect your day-to-day life.

2

What responsible gaming actually means

Responsible gaming is a mindset — one where you see gaming as entertainment, not a source of income. It means playing for enjoyment without the fear of losses.

Signs that show you are gaming responsibly:

  • Playing within a pre-set budget
  • Not chasing losses by placing bigger bets to recover lost money
  • Not exceeding your set time limits
  • Gaming is not affecting your family, work, or health
  • Not playing under the influence of alcohol or medication
  • Able to take a break at any time

Core Principles: Think of gaming as entertainment spending — like going to the cinema or dining out. Keeping that perspective makes responsible gaming much easier.

3

Recognizing the Signs of a Problem

People often don't realize when gaming has become a problem. Watch out for these warning signs:

Financial Warning Signs
  • Spending beyond your budget
  • Playing with borrowed or loaned money
  • Placing bigger bets to chase and recover lost money
  • Playing with money set aside for bills or essential expenses
Emotional Signs
  • Feeling restless or irritable when you're not playing
  • Hiding your gaming from others
  • Feeling angry or frustrated after a loss
  • Unable to stop playing
Social Signs
  • Spending less time with family or friends
  • Struggling to focus on work or studies
  • Being dishonest about your gaming
  • Avoiding social events
Physical signs
  • Experiencing sleep problems
  • Irregular eating habits
  • Experiencing increased headaches or anxiety
  • Spending extended periods in front of a screen
More than two of these signs apply to you?

Don't wait — reach out to our support team today. No judgment, just help. Contact us at support@khelaghore.com or via live chat.

4

Set Limits — Protect Yourself

Log in to Khelaghore and set your own limits anytime from Account Settings. It's not a sign of weakness — it's what smart gamers do.

Limit Type How It Works Decrease Increase
Daily Deposit Limit Maximum amount you can deposit per day Instant After 24 hours
Weekly Deposit Limit Total weekly deposit limit Instant After 7 days
Monthly Deposit Limit Maximum deposit amount per month Instant After 30 days
Session Time Limit Maximum duration you can play in a single session Instant Instant
Loss Limit Maximum amount you can lose within a set period Instant After 24 hours

Tips: Advice for new members — set a deposit limit right from the start. It makes staying in control much easier down the line.

5

Self-Assessment — Ask Yourself

Ask yourself these questions from time to time. Honest answers will help you understand where your gaming habits stand.

1. Did you spend more than your budget last month?
This is a warning sign. Consider setting a deposit limit.
Great work! Sticking to a budget is the first step toward responsible gaming.
2. Do you try to win back your losses by placing bigger bets?
"Chasing losses" is a dangerous habit. Set a loss limit and take a break.
That's a great mindset! That's exactly how gaming should be enjoyed.
3. Is Gaming Taking Time Away from Your Family or Work?
Set a session time limit. Take a cooling-off period if you need one.
You're maintaining a healthy balance. Keep it up!
6

How to Self-Exclude

Feel like you need a break? Self-exclusion is a brave and smart decision. Khelaghore has made the process simple and effective.

1
Go to Account Settings

After logging in, click on the profile icon and open the "Responsible Gaming" section.

2
Choose Self-Exclusion

Cooling-off (1 day–6 weeks) or self-exclusion (6 months–5 years) — choose what works best for you.

3
Confirm Duration

Confirm your selected period. An OTP will be sent to verify your identity.

4
Active within 48 hours

Your account will be suspended within 48 hours of your request. You can withdraw your balance during this period.

5
Get Support

After self-exclusion, our support team will reach out to you. Professional counseling is also available if needed.

Important

If you attempt to open a new account during self-exclusion, Khelaghore will detect and block it. This protection is there for your benefit.

7

The Role of Family

Worried about a family member's gaming habits? That concern is completely valid and worth addressing.

If you think a family member is struggling, start by having an open, honest conversation with them. Listen without judgment. Reach out to Khelaghore and we can offer guidance.

  • With a family member's consent, you can request that limits be applied to their account
  • We can provide contact details for professional counselors
  • Our support team can assist in facilitating conversations with family members

Family is your greatest source of support. If you're struggling, let your family know. There's nothing to hide — asking for help takes real courage.

8

Protection of Minors

Khelaghore is a strictly 18+ platform. This site is not intended for minors, and we use multi-layer verification to prevent underage registration.

  • Age verification: Age verification through KYC is mandatory at registration and before your first withdrawal.
  • Account security: Use a strong password and lock your device to prevent children from accessing your account.
  • Parental controls: Use parental control software on your device.
  • Report: If you spot a minor on the platform, let us know immediately.
Strictly Prohibited for Minors

If anyone under the age of 18 registers an account, it will be permanently closed and any deposited funds will not be refunded.

9

Support Center & Contact

You don't have to face this alone. khelaghore's support team and the organizations listed below are always here for you.

🎯
Khelaghore Support

24/7 live chat and email support. We're with you every step of the way for any responsible gaming concerns.

📞
National Mental Health Helpline

Contact Bangladesh's mental health helpline for free confidential support.

🏥
Professional Counseling

We can refer you to specialists in behavioral addiction for professional consultation.

👨‍👩‍👧
Family Support

We also offer support for family members. Facing challenges together is always easier.

Contact Us Directly
  • Email: support@khelaghore.com
  • Live Chat: Available 24/7 at the bottom right corner of the site
  • Subject: Send "Responsible Gaming Support"
🎮

Play safe, Enjoy yourself

Khelaghore gives you every tool you need to play responsibly. Set limits, take breaks, and enjoy your entertainment with peace of mind.

18+ only Limit Setting Feature 24/7 Support Self-Exclusion Feature
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