Last Updated: January 2026

Khelaghore's Privacy Policy — Your data is protected

We take your personal information very seriously. This page provides a full overview of how Khelaghore collects, uses, and protects your data.

Last Modified: January 1, 2026

How We Protect Your Your Privacy is Protected

A quick overview of Khelaghore's key data protection measures

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SSL Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — no one can intercept or steal your information.

Maximum Security
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Data Not for Sale

Khelaghore never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Our Commitment
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Limited Data Collection

We only collect information that is necessary to provide our services. No unnecessary data is requested or stored.

Minimal Collection
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Transparency

You can find out at any time what data we hold about you and how it is being used. Full transparency is our policy.

Open policy
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Right to rectification

If any of your stored information is incorrect, you can request a correction at any time. We process all such requests within 48 hours.

Your Rights
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Right to Erasure

If you close your account, your personal data will be securely deleted — except for information we are required to retain under legal obligations.

Delete data
1

Introduction

Welcome to Khelaghore. We understand that sharing personal information online raises a lot of questions — where does it go? Who can see it? Is it safe? This Privacy Policy is designed to answer all of those questions clearly and directly.

This Privacy Policy applies to all users of the Khelaghore website. By accessing our site or creating an account, you are considered to have agreed to this policy. If you have any concerns, reach out to us — we're always open to a conversation.

In Brief: Khelaghore has the utmost respect for your privacy. Keeping your data safe is a responsibility we take seriously — not just a box to check.

2

What Information We Collect

Khelaghore only collects information that is necessary to deliver its services. Asking for more data than needed goes against our policy.

Information provided directly by you

Data Type Reason for Collection Required?
Name & Date of Birth Identity verification & age confirmation Yes
Phone Number Account verification & communication Yes
Email address Account Confirmation & Notifications Yes
Residential Address KYC Verification Withdrawal Time
National ID / Passport KYC & Identity Verification Withdrawal Time
Payment Information Deposit & Withdrawal Process Yes

Automatically Collected Information

When you use Khelaghore, certain information is collected automatically. This is primarily needed for site performance and security:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Which pages you visited on the site and how long you spent on them
  • Login Time & Date
  • Betting Activity Logs

Please note: Your full card number and PIN are never stored on our servers. All payment processing takes place through fully encrypted channels.

3

How Your Information Is Used

Khelaghore uses your data only for the purposes listed below — it will never be used for anything else.

  • Service Delivery: To create your account, process deposits and withdrawals, and deliver our betting services.
  • Identity Verification: To confirm your identity and protect against fraud.
  • Contact: To send important updates, transaction confirmations, and promotional offers.
  • Security: To detect unauthorized account access and suspicious activity.
  • Legal Obligation: To meet regulatory requirements and prevent money laundering.
  • Service improvement: To analyze user experience and build a better service.

Marketing Communications: We may send you promotional messages. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any message or by contacting support.

4

Who Your Information Is Shared With

Khelaghore does not sell your personal information to any third party. However, in limited circumstances, data may be shared:

Service Provider Partners

We work with a number of trusted partners for payment processing, KYC verification, and technical services. These partners only receive the data they need to perform their specific function, and are bound by strict confidentiality agreements.

Legal Obligations

Information may be disclosed when required by a court order, a government regulatory authority, or anti-money laundering laws. Where possible, you will be notified in advance.

Cases Where Your Information Is Not Shared

  • With Advertisers
  • With data brokers or marketing companies
  • With other betting platforms
  • With Social Media Platforms (Without Your Consent)
5

How Long Your Information Is Retained

We retain your data for as long as necessary to provide our services. Even after an account is closed, certain information may be kept for a specified period to meet legal requirements.

Data Type Retention period
Account Information For the duration of active account + 5 years
Transaction Records 7 Years (Legal Requirement)
KYC documents 5 years after account closure
Cookies & Session Data 30 days to 2 years
Support conversations 3 Years

Once the designated retention period ends, your data is securely deleted or anonymised so it can no longer be linked back to you.

6

Cookie Policy

The Khelaghore website uses cookies. Cookies are small files stored in your browser that help the site recognize you.

Cookies We Use

Essential cookies Performance cookies Functionality cookies Analytics Cookies
  • Essential Cookies: Required for the site to function properly. These cannot be disabled.
  • Performance Cookies: Monitors site speed and performance.
  • Functionality Cookies: Remembers your preferences (language, theme).
  • Analytics cookies: Helps us understand how the site is used so we can continue to improve.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

7

Your Rights

As a Khelaghore member, you have a number of rights over your own data. We respect these rights and make them straightforward to exercise.

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Right to access your data

You may request to know what personal data we hold about you.

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Right to rectification

You may request corrections to any inaccurate information. We will respond within 48 hours.

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Right to Erasure

You can request account closure along with the deletion of all your personal data.

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Right to restrict processing

You may object to your data being used for specific purposes.

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Right to data portability

You can request a copy of your data in a portable format.

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Right to Opt Out of Marketing

You can opt out of promotional emails and SMS at any time.

To exercise your rights: Email us at support@khelaghore.com or reach out via live chat. We typically respond within 48 hours.

8

Children's Privacy

Khelaghore is strictly an 18+ platform. This site is not intended for anyone under 18, and we never knowingly collect personal information from minors.

If we become aware that a minor's data has been collected, that information will be deleted immediately and the associated account will be closed.

If parents suspect their child is using this platform, please contact us.

9

Security Measures

Khelaghore uses industry-standard security measures to protect your data. Below are the core technologies we rely on:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewalls block all unauthorized access.
  • Two-Factor Authentication (2FA): Additional verification for account login and withdrawals.
  • Regular Security Audits: External security experts regularly audit our systems.
  • Data Backup: Data is kept safe through regular backups.

Still, stay cautious: No technology is 100% secure. That's why we recommend using a strong password, never sharing it with anyone, and contacting us immediately if you notice anything suspicious.

10

Policy Changes

Khelaghore may update this Privacy Policy when necessary. If changes are made, the "Last Updated" date at the top of this page will reflect the new date.

  • You will be notified via your registered email or SMS of any major changes.
  • You will receive at least 7 days' notice before any changes take effect.
  • If you do not agree to the updated policy, you may withdraw your balance before closing your account.

It's a good habit to check this page regularly so you stay up to date with our latest policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us directly. We're always here to help.

  • Email: support@khelaghore.com
  • Live Chat: 24/7 via the bottom-right corner of the site
  • Response Time: Typically within 48 hours

Data protection request: To request access to, correction of, or deletion of your data, email support@khelaghore.com with "Privacy Request" in the subject line.

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Your Information Secure — Play with Peace of Mind

Your privacy is our top priority at Khelaghore. With SSL encryption, KYC protection, and a strict privacy policy, enjoy Bangladesh's best betting experience with complete peace of mind.

SSL Secured Data Never Sold 24/7 Support Licensed
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